AltFixer

Privacy Policy

Effective date: 

AltFixer (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you visit altfixer.com or use our services.

1. Information We Collect

  • Contact Data – name, email address, and website URL you submit via our forms.
  • Payment Data – processed securely by Stripe; we never see full card numbers.
  • Technical Data – IP address, browser type, and usage analytics via Plausible Analytics (cookieless, EU‑hosted).
  • Scan Data – counts of images and alt‑text status for your specified domain.

2. How We Use Your Information

  • To deliver alt‑text reports and related services you request.
  • To send transactional emails (receipts, report links, service updates).
  • To improve our crawler and accessibility tools.
  • To comply with legal obligations and prevent fraud.

3. Legal Bases (GDPR)

We process personal data only when we have a legal basis:

  • Contract – providing the service you purchase.
  • Consent – optional newsletters (opt‑in only).
  • Legitimate Interest – improving our platform while respecting your rights.

4. Cookies & Tracking

AltFixer uses no marketing cookies. We employ Plausible Analytics, a privacy‑focused, cookieless analytics tool.

5. Data Sharing

We do not sell your data. We share it only with trusted subprocessors:

  • Stripe, Inc. – payment processing
  • Amazon Web Services – hosting & email (SES)
  • EmailJS – transactional email relay

All vendors are bound by data‑processing agreements.

6. International Transfers

Our servers reside in the United States. Where EU data is transferred, we rely on Standard Contractual Clauses (“SCCs”).

7. Data Retention

Scan data is stored for 30 days, then deleted. Transactional records are kept for the period required by tax and accounting laws (up to 7 years).

8. Your Rights

You may have the right to:

  • Access, correct, or delete personal data we hold about you.
  • Object to or restrict certain processing.
  • Port data to another service.
  • Withdraw consent at any time (for marketing emails).

Contact us to exercise these rights (details below).

9. Notice for California Residents (CCPA)

AltFixer does not sell personal information. Under California Civil Code § 1798.100 et seq., you may request disclosure or deletion of your data by emailing us.

10. Security

We use HTTPS, data encryption at rest and in transit, and role‑based access controls. No method is 100 % secure, but we work to safeguard your information.

11. Children’s Privacy

AltFixer is not directed to children under 13. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this policy periodically. Material changes will be announced on this page and, if significant, via email.